Terms & Conditions
, by My Store Admin, 6 min reading time
Terms & Conditions
Last updated: 12 October 2026
Welcome to AromaFragrances.in. These Terms & Conditions govern your access to and use of our website and the purchase of products from our online store. By visiting our website or placing an order, you agree to these terms.
Please read them carefully before making a purchase.
1. General Information
AromaFragrances.in operates an online store offering perfumes, fragrance oils, essential oils, carrier oils, seed oils, floral oils, wood oils, butters and related aroma products.
Throughout these terms, “we”, “us” and “our” refer to AromaFragrances.in. “You” and “customer” refer to anyone accessing our website or purchasing our products.
We reserve the right to update these terms when necessary. Changes will be published on this page, with the revised date indicated above.
2. Product Information
We make reasonable efforts to display accurate product descriptions, photographs, prices, sizes and other details.
However:
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Product colours and appearance may vary slightly due to photography, lighting and screen settings.
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Fragrance perception may vary from person to person.
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Customers should review product descriptions, ingredients, specifications and usage instructions before purchasing.
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Product availability may change without prior notice.
If a product description contains an error, we reserve the right to correct it and address affected orders in accordance with applicable law.
3. Orders and Acceptance
Placing an order constitutes an offer to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or decline an order in circumstances such as suspected fraud, pricing errors, stock unavailability or delivery restrictions, subject to applicable law.
If payment has been collected for an order that we cancel, the amount will be handled in accordance with applicable law.
Customers are responsible for providing accurate contact details, shipping addresses and order information.
4. Pricing and Payment
All prices are displayed in Indian Rupees (INR), unless otherwise specified.
Product prices, offers and shipping charges may change without prior notice. The price applicable to an order will be the price displayed at checkout when the order is placed, subject to correction of genuine errors and applicable law.
Payments are processed through the payment methods made available at checkout. We do not knowingly store complete payment card details on our own systems.
5. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timeframes displayed on our website or communicated during the order process.
Delivery timelines are estimates and may be affected by courier operations, weather, holidays, service disruptions or circumstances beyond our reasonable control.
Customers must provide a complete and accurate delivery address and a reachable contact number.
If an order is delayed, undeliverable, lost or returned by the courier, please contact our customer support team so we can review the matter and determine the appropriate resolution under applicable law.
6. Cancellations, Returns and Refunds
Our store generally does not offer refunds for change-of-mind requests, fragrance preferences or incorrect selections made by customers.
Cancellation requests may be considered before an order is processed or dispatched, subject to our applicable policies.
If you receive a damaged, defective, leaking or incorrect product, please contact us promptly with your order number and supporting photographs or videos.
Nothing in these terms excludes any refund, replacement, cancellation or other remedy required under applicable Indian law. Please refer to our separate Return Policy and Refund Policy for further details.
7. Product Use and Safety
Customers must read and follow all product labels, safety instructions and usage directions before using any product.
In particular:
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Essential oils and concentrated fragrance ingredients may require dilution before use.
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Products intended for external use must not be ingested.
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Avoid contact with eyes and sensitive areas unless the product is specifically intended for that use.
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Perform an appropriate patch test before applying a product to the skin, where relevant.
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Keep products away from children and pets.
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Store products as directed on their labels and away from heat, flames or sunlight where applicable.
Customers are responsible for selecting products appropriate for their intended use. These precautions do not replace product-specific instructions or professional advice where needed.
8. Intellectual Property
All website content, including text, product descriptions, logos, graphics, photographs, design elements and branding, is owned by or licensed to AromaFragrances.in unless otherwise stated.
You may not reproduce, distribute, modify, republish or commercially exploit our content without prior written permission, except where permitted by law.
9. Website Use
You agree not to:
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Use the website for unlawful or fraudulent activities.
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Attempt to disrupt, damage or gain unauthorised access to the website.
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Submit false, misleading or fraudulent order information.
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Copy or misuse website content in violation of intellectual property rights.
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Introduce malicious software or interfere with website security.
We may restrict access or take appropriate action in response to misuse, subject to applicable law.
10. Third-Party Services and Links
Our website may use third-party services, including payment gateways, courier providers, analytics tools and external websites.
We do not control every aspect of these third-party services. Their own terms and privacy policies may apply when you use them.
The inclusion of an external link does not necessarily mean that we endorse the linked website or its content.
11. Limitation of Liability
To the extent permitted by applicable law, AromaFragrances.in will not be responsible for indirect or consequential losses arising from the use of our website or products.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable statutory consumer rights.
12. Privacy and Personal Information
Your personal information is handled in accordance with our Privacy Policy.
By placing an order, you acknowledge that certain information is required to process payments, fulfil orders, arrange delivery, provide customer support and meet legal obligations.
Please review our Privacy Policy for further details about the collection and use of personal information.
13. Governing Law and Disputes
These Terms & Conditions are governed by the laws of India.
Any dispute will be addressed in accordance with applicable Indian law and the jurisdiction of the competent courts or authorities, without restricting any consumer's statutory rights to seek remedies before a forum authorised by law.
14. Changes to These Terms
We may revise these Terms & Conditions from time to time. Updated terms will be published on this page, and the revised date will be changed accordingly.
Your continued use of the website after updated terms are published constitutes acceptance only to the extent permitted by applicable law.
15. Contact Information
For questions about these Terms & Conditions, orders or products, please contact us using the contact details